🚧 Under construction / En construcción 🚧

FAQ

Everything you need to know.

Our goal is for you to enjoy your holiday as worry-free as possible. If you have any questions or need extra flexibility, just let us know — we'll always do our best to accommodate. Call or WhatsApp us at +34 622 867 810 or email costasolbeachequipment@gmail.com.

How do I place an order?

Pick the gear you'd like, send us your dates and delivery address through our booking form, WhatsApp or email. We reply within a couple of hours during the season, confirm availability and share payment details.

Is there a minimum rental period?

We offer a daily rate (1 – 3 days) and a discounted weekly rate (4 – 7 days), and you can always add extra days. For longer holidays just ask — we happily prepare custom quotes.

Which areas do you deliver to?

We deliver all along the Costa del Sol: Estepona, San Pedro, Puerto Banús, Marbella, Benahavís, Mijas, Fuengirola and Torremolinos. If you're staying a bit outside this zone, ask us — we can usually work something out.

Is there a delivery fee?

Delivery and pickup are free at your address for any rental of 2 days or more. For single-day rentals a small delivery fee may apply depending on the area.

What time will my equipment be delivered?

When you book, tell us your preferred delivery window and check-in time. We'll always do our best to have your gear ready before you arrive, and we'll coordinate directly with you the day before.

Do I need to be present at delivery and pickup?

If you're staying in a villa or a rental with a safe spot outside, no — we can leave the gear before you arrive and pick it up after you leave. For apartments and hotels we coordinate a time when you can be there.

Do you set the equipment up on the beach?

Standard rentals are delivered to your door — everything is designed to set up in a couple of minutes. If you'd like us to set up a full picnic or bundle directly on the beach, we can do that on request as a custom service.

What if the equipment I want isn't available?

Just get in touch. We're constantly expanding our inventory and often have similar alternatives, or can source specific items with a little advance notice.

What if the equipment isn't in good condition?

Let us know straight away and we'll bring a replacement. We treat every rental like it's for our own family — if it isn't good enough for us, we don't rent it out.

What if I need to cancel?

We're flexible: cancel more than 48 hours before your delivery date and we refund in full. Within 48 hours we may retain a small fee, but if something unexpected comes up just call us and we'll talk it through.

What happens if the gear is lost or damaged?

Normal wear and tear is on us. If something is lost or seriously damaged during the rental, we ask you to cover the replacement cost so the next family can enjoy the same quality gear.

Still have a question?

WhatsApp is the fastest way to reach us — we usually reply within an hour.

Contact us