FAQ
Everything you need to know.
Our goal is for you to enjoy your holiday as worry-free as possible. If you have any questions or need extra flexibility, just let us know — we'll always do our best to accommodate. Call or WhatsApp us at +34 622 867 810 or email david@costasolbeachequipment.com.
How do I place an order?
Request online in a couple of minutes: choose your dates, add your equipment and tell us where you are staying. You receive a reference without creating an account, but this does not confirm the booking or reserve equipment. Payment confirms it; cash requests require our team’s express validation 48–72 hours before arrival. Prefer to talk first? WhatsApp or email us instead.
Is there a minimum rental period?
Yes. Our minimum rental period is 2 days. Pricing is day-based for stays of 2 to 30 days — you see the total for your exact stay, and 3 days costs the same as 2. You can book online for up to 30 consecutive days; for longer stays, contact us for a tailored quote.
Which areas do you deliver to?
We deliver all along the Costa del Sol: Estepona, San Pedro, Puerto Banús, Marbella, Benahavís, Mijas, Fuengirola, Benalmádena and Torremolinos. Staying further away? Message us and we'll quote the delivery.
Is there a delivery fee?
Delivery and collection is one combined fee, priced by distance from our Estepona base, from €15 — about €27 in San Pedro, €38 in Marbella, €64 in Fuengirola and €91 in Málaga; you see the exact price with your address. Prefer to collect it yourself? Pick-up in Estepona is free, with no minimum. Málaga Airport: airport hand-over €99 (hand-over in arrivals and collection before your flight). It is one single fee covering both delivery and collection — enter your accommodation location in the booking section and you'll see the exact price before booking.
Can I pick the equipment up myself?
Yes. Choose free pick-up in Estepona: we meet you at the BP El Padrón petrol station (A-7, km 159.6), every day 08:00–19:00, and you pay no delivery fee. Collect on your first day and bring everything back on your last day. We keep a 1-hour window around the time you choose and message you on WhatsApp when we set off.
What time will my equipment be delivered?
We deliver and collect from 08:00 to 19:00. Tell us your preferred time and check-in time when booking. We coordinate with you the day before and keep a 1-hour window around the time you choose, messaging you on WhatsApp when we set off.
Do I need to be present at delivery and pickup?
If you're staying in a villa or a rental with a safe spot outside, no — we can leave the gear before you arrive and pick it up after you leave. For apartments and hotels we coordinate a time when you can be there.
Do you set the equipment up on the beach?
Standard rentals are delivered to your door — everything is designed to set up in a couple of minutes. If you'd like us to set up a full picnic or bundle directly on the beach, we can do that on request as a custom service.
What if the equipment I want isn't available?
Just get in touch. We're constantly expanding our inventory and often have similar alternatives, or can source specific items with a little advance notice.
What if the equipment isn't in good condition?
Let us know straight away and we'll bring a replacement. We treat every rental like it's for our own family — if it isn't good enough for us, we don't rent it out.
What if I need to cancel?
Free cancellation up to 48 hours before your delivery or pick-up time, with a 100% refund. Inside the last 48 hours we can no longer refund, because the van and the equipment are already reserved for you.
What happens if the gear is lost or damaged?
Normal wear and tear is on us. If something is lost or seriously damaged during the rental, we ask you to cover the replacement cost so the next family can enjoy the same quality gear.
Baby & Kids equipment
Do you rent baby and kids equipment?
Yes. We rent car seats, strollers, a travel cot with mattress, a high chair and selected family essentials. Everything is cleaned and checked before delivery.
Can I rent car seats or strollers together with beach equipment?
Yes. Beach and Baby & Kids equipment go into the same booking, with the same dates and one single delivery & collection fee.
Where do you deliver baby and kids equipment?
To hotels, villas and holiday apartments across the Costa del Sol — exactly the same delivery and collection service as our beach equipment, calculated from your accommodation location.
Airport pick-up & family bookings
Can I pick everything up at Málaga Airport?
Yes. Choose Málaga Airport hand-over in your booking: a member of the CostaSol team meets you in person at the meeting point in arrivals with everything clean and ready, and collects it before your flight home. The airport hand-over is €99, with a €45 rental minimum.
How do you know which car seat my child needs?
We ask for your child's height and weight, because those decide which seat is correct. Age is used only as context. If the measurements fall outside what our seats are published for, we tell you instead of guessing.
Will the car seat fit my hire car?
We ask what you'll be driving and confirm compatibility with you before delivery. We never claim compatibility we haven't checked, and if the seat isn't compatible with your car you don't pay for it. The final fitting into the vehicle is always done by the driver or guardian.
Can I book baby equipment and beach equipment together?
Yes — one booking, the same dates, the same customer details and one confirmation. You choose either accommodation delivery or airport pick-up for the whole booking.
Car seats, golf & transfers
Do your car seats come with the official manual?
Yes. Every rented car seat comes with its official manufacturer manual, and we adjust it to your child's height and weight before delivery.
Can I rent golf clubs for my holiday?
Yes. Complete golf sets for men, ladies and juniors, right- or left-handed, with Regular or Stiff shafts, delivered to your accommodation with the rest of your booking.
Do you offer private airport transfers?
Yes. Private transfers from Málaga Airport, Málaga train station or Gibraltar Airport in a sedan (1–4 passengers) or a minivan (up to 7 passengers), paid online. Your driver tracks your flight.
Can my rental equipment travel with my transfer?
Yes. Add beach or baby equipment to your transfer and it will be ready in the vehicle when you land. On the way back you hand it to the same driver.
When is my booking confirmed?
Your booking is confirmed once payment is received. For arrivals within 48 hours you can still pay online; we then check everything by hand and contact you straight away.
Still have a question?
WhatsApp is the fastest way to reach us — we usually reply within an hour.